CNC Machine FAQ For Customer|PTJ Hardware, Inc.

Are you trading company or manufacturer ?position?

We are factory. It is located in Sifang Industrial Park, Xinshapu, Huaide Community.

Can You Strictly Follow The Tolerance on The Drawing And Meet The High Precision?

We can, we can provide high precision parts and make the parts as your drawing for cnc machining Services.
The highest precision is up to 0.005mm

Can you change the design of the sample?

Don’t worry if you don’t have drawings or if you want to change design of samples, because we provide free service of new
products development and 3D design. We also can help customers to modify drawings and convert drawings from 3D to 2D
professionally.

Is there any MOQ required?

There is no MOQ required, but the price for small quantity would be higher than big quantity.

If I don’t have drawing, how can I get sample ?

If you don’t have any drawing,you can send us your sample, we will scan it and make 2D and 3D drawing first, then make sample
for you.
.

How to ensure that every process's quality?

We are a factory, and every process will be inspected by our quality inspection department to ensure the quality of each product.
At the same time, the sales staff will follow up your order on the production line.
If you still have questions, you can check our quality page.

What is your main products?

Our main products are machined parts and die casting parts.Of course, we can do all type non-standard products.

how about certificate?

We will make 100% full inspection and provide the inspection reports.

What about the leading time for mass production?

Honestly, it depends on the order quantity. Normally, 15 days to 20 days after your deposit if no tooling needed.

What if the parts are not good?

We can guarantee good quality,but if happened,please contact us immediately, take some pictures,
we will check on the problem,and solve it asap.

What is your terms of payment ?

Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance ,balance before shippment.

What's your MOQ?

In general 1000pcs,but can accept low quantity in some special conditions.


Reply Within 24 Hours

Hotline:+86-769-88033280 E-mail: [email protected]

Please place file(s) for transfer in the same folder and ZIP or RAR before attaching. Larger attachments can take a few minutes to transfer depending on your local internet speed :) For attachments over 20MB, click  WeTransfer and send to [email protected].

Once all fields are filled in you will be able to send your message/file :)